Db ok Privacy Policy — Your Data is Safe with Us

db ok (dbok.wine) is an online betting and gaming platform. We understand how sensitive your personal information is, and protecting it is our ethical responsibility. This Privacy Policy Explains how db ok handles your personal information.

This policy applies to the dbok.wine website, the db ok mobile app, and all of our services. Whenever you create an account, place a bet, or use any of our services on db ok, this Privacy Policy comes into effect between you and us.

We believe every user's data belongs to them. We never share your information without your consent — that is db ok Privacy Policycore commitment.

Db ok collects only the information necessary to provide its services. We don't ask for anything beyond what's needed. See the details below:

Db ok uses your information only for specific, legitimate purposes. We never misuse your data. Below is a complete list of how we use your information:

• Account Management: For your registration, login, and profile management.
• Service Delivery: To provide betting, gaming, and prize-related services.
• Payment Processing: To process deposit and withdrawal transactions.
• KYC Verification: To verify your identity and confirm your age.
• Security: To prevent fraud and unauthorized access.
• Customer Support: To address your complaints and resolve any issues.
• Responsible Gaming: To identify excessive gaming patterns and provide support.
• Legal Obligations: To comply with applicable laws and regulatory requirements.
• Service Improvement: To analyze and improve your experience on the platform.

How long db ok retains your information depends on the type of data and applicable legal requirements. We do not keep any data longer than necessary.

• Account Information: For the duration the account remains active, and up to 5 years after closure as required by law.
• Transaction Records: Up to 7 years, as required by financial regulations.
• KYC Documents: Up to 5 years after account closure.
• Customer Support Contact: Up to 2 years after the issue is resolved.
• Cookies & Browsing Data: Up to 12 months.

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

Db ok never sells your information. However, we may share limited data with trusted third parties where necessary to deliver our services:

• Payment Providers: Mobile banking services such as bKash, Nagad, and Rocket — used solely to process transactions.
• Identity Verification Services: Licensed verification agencies to complete the KYC process.
• Technology Partners: Cloud storage and server infrastructure management — bound by strict confidentiality agreements.
• Law Enforcement Agencies: Where required by a court order or other legal obligation.

Cookies are used on the db ok website and app to improve your experience. Cookies are small text files stored on your device.

You can disable non-essential cookies at any time through your browser settings. However, some features may become limited as a result.

Db ok's Privacy Policy you have certain important rights over your data. We respect those rights and are here to help you exercise them:

• Right to Access: You can request to see what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request the deletion of your data under certain circumstances.
• Right to Restrict Processing: You can request that we stop using your data for specific purposes.
• Right to Object: You may opt out of your data being used for marketing purposes.
• Right to Data Portability: You may request a copy of your data in a machine-readable format.

Db ok is an adult entertainment platform. We do not knowingly collect any information from individuals under the age of 18.

• Age verification is mandatory at the time of registration.
• Age is verified through the KYC process.
• Any account found to belong to a user under 18 will be suspended immediately.
• The relevant data will be deleted immediately.

Db ok uses the latest technology and processes to keep your data secure. Our security measures include:

• TLS/SSL Encryption: All data exchanged between you and our servers is encrypted.
• Data Encryption: Sensitive data is secured with strong encryption.
• Access Control: Only authorized personnel can access specific data.
• Regular Security Audits: Regular audits to identify and address system vulnerabilities.
• 24/7 Monitoring: Round-the-clock monitoring to detect unusual activity.
• Two-Factor Authentication (2FA): The ability to add an extra security layer to your account.

However, no digital system is 100% secure. In the event of a security breach, we will notify affected users as quickly as possible in accordance with applicable law and take all necessary steps.

Db ok may update this Privacy Policy may be updated. This policy may be revised when the scope of our services expands, new technologies are introduced, or legal requirements change.

• Any changes will be published on this page, and the "Last Updated" date will be revised accordingly.
• For significant changes, we will notify you via email or in-app notification.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

This Privacy Policy If you have any questions, concerns, or complaints, please get in touch with us. We're always ready to assist you in Bengali.

• Email: support@dbok.wine
• Response Time: Within 30 business days
• Customer Support: Via 24/7 Live Chat

You can FAQ page You can also get answers to common questions. For important privacy-related requests, reaching out via email is strongly recommended.